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RTO Code: 52359
CRICOS Provider Code 04298M

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SIT50422 – Diploma of Hospitality Management

Are you interested in embarking on a career in hospitality management? The Diploma of Hospitality Management is an excellent opportunity for those looking to build a successful career in a vibrant and ever-evolving industry. The qualification provides students with the chance to deepen their understanding and expertise in the hospitality sector, particularly at the management level.

This qualification emphasizes the importance of skilled professionals who oversee hospitality operations by utilizing a wide range of hospitality and managerial skills, along with a solid foundation of industry knowledge. These individuals operate independently, hold responsibilities for team members, and engage in various operational business decision-making processes. Candidates will also learn to navigate the complexities of the industry, utilizing a wide range of skills that include effective communication, team leadership, financial management, and customer service excellence.

With a focus on both practical skills and theoretical knowledge, this qualification will empower you to thrive in the competitive world of hospitality management, making a positive impact on both your career and the experience of customers.

Course Description
This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
CRICOS Course Code
116975C
Course Duration
1 Year and 3 Months / 65 Weeks
50 weeks of study
15 weeks of holidays
Course Delivery
This program is delivered in the classroom delivery face to face mode which include the following.
  • Face to face (classroom) delivery
  • Classroom Activity
  • Self-study
  • Work Placement Task
Assessment
Assessment methods
  • Knowledge Test (KT)
  • Skills Test (ST)
  • Simulated Activity / Project Task (PT)
  • Presentation / Role-plays
  • Workplace Observation
Entry Requirements
There are no pre-requisites or any other training package entry requirements for this course. However, it is strongly advised that individuals complete lower-level qualifications and/or acquire industry experience prior to enrolling in the course.
AICE has in place admission criteria for courses in its scope as required by its ‘Application and Enrolment Procedure for VET Courses’ to ensure that international students meet industry requirements.
International students must;
  • Be at least 18 years of age and have completed Year 12 studies or equivalent;
  • Have IELTS* score of 6.0 (test results must be no more than 2 years old) with no lower than 5.5 band in each component. English competence can also be demonstrated through documented evidence of the following:
  • Educated for 5 years in an English-speaking country; or
  • Completed at least 6 months of a Certificate IV Level course in an Australian education provider.
  • Students are expected to have an Australian Core Skill Framework (ACSF) score at level 3. An online LLN Test will be conducted using LLN Robot prior to the course commencement (Link will be provided during the orientation session).
  • It is also essential for the student to possess basic computer skills.
  • * Note that other English language tests such as PTE and TOEFL can be accepted. Students are required to provide their results so that it can be confirmed they are equivalent to IELTS 6.0.
Work Placement Requirements
  • A satisfactory National Police Clearance / Australian Federal Police Clearance Certificate (AFP) / NCC will be required for all practical placements.
  • Working with children Check
  • Current Vaccination/Immunization Certificate and Proof of Immunity
  • NDIS Clearance Check
Qualification Requirements
Students must complete a total of 28 units including 11 core units and 17 elective units listed below.
Core Units
SITXFIN009 Manage Finances within a Budget
SITXWHS007 Implement and monitor work health and safety practices
SITXFIN010 Prepare and monitor budgets
SITXHRM008 Roster staff
SITXMGT004 Monitor work operations
SITXCCS015 Enhance customer service experiences
SITXCCS016 Develop and manage quality customer service practices
SITXCOM010 Manage conflict
SITXHRM009 Lead and manage people
SITXGLC002 Identify and manage legal risks and comply with law
SITXMGT005 Establish and conduct business relationships
Elective units
SITHIND005 Use hygienic practices for hospitality service
SITXFSA006 Participate in safe food handling practices
SITXFSA008* Develop and implement a food safety program
BSBTWK503 Manage meetings
SITXHRM010 Recruit, select and induct staff
SITXINV006 Receive, store and maintain stock
SITXINV007 Purchase goods
SITXINV008 Control stock
BSBOPS504 Manage business risk
BSBOPS502 Manage business operational Plans
SITHACS016 Provide accommodation reception services
SITHFAB021 Provide responsible service of alcohol
CPPCLO3100 Maintain cleaning storage areas
SITHACS009 Clean premises and equipment
SITHKOP014 Plan catering for events or functions
SITHIND006 Source and use information on the hospitality industry
SITHIND008 Work effectively in hospitality service
* Pre-requisite unit of SITXFSA005 Use hygienic practices for food safety and SITXFSA006 Participate in safe food handling practices
Students enrolled in this course must complete a mandatory work placement of 36 service periods. However, AICE has allocated up to 40 service periods to satisfy the assessment requirements. Note: AICE staff will be able to arrange the work placement with our preferred work placement facilities.
For more information, please visit https://training.gov.au/training/details/SIT50422
Pathways to Further Study
This qualification provides a pathway to work as a departmental or small business manager in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops, aged care facilities and hospitals etc. This qualification allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.
Pathways from this qualification: Candidates may progress to higher level qualifications within and/or across the hospitality industry sector such as
  • SIT60322 Advanced Diploma of Hospitality Management
Employment Outcomes
After successful completion of the program, the candidates may gain employment in hospitality sector.
Occupational titles may include:
  • banquet or function manager
  • bar manager
  • café manager
  • chef de cuisine
  • chef patissier
  • club manager
  • executive housekeeper
  • front office manager
  • gaming manager
  • kitchen manager
  • motel manager
  • restaurant manager
  • sous chef
Course Fees
Total Course fees – AU$17,840.00
Tuition Fees AU$16,990.00
Enrolment and CoE Fees AU$550.00
Textbook / Material Fee AU$300.00

Course Overview

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Campus Location

Australian Institute of Career Education (AICE)
CRICOS Provider Code 04298M
Head office: ‘Mezzanine Level’ 109 St Georges Terrace | Perth | WA 6000

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